We Offer Shipping Worldwide.

    Payment Method

    As a core apparel brand under Shishou Laicai E-Commerce Co., Ltd., focusing on five key categories—tank tops, jackets, shorts, leggings, and pajamas—Mudancasp is committed to providing global consumers with a convenient, secure, and efficient shopping experience. A well-developed payment method system is a crucial part of achieving this goal. Leveraging the parent company's mature e-commerce operation experience and transaction security management capabilities, we have carefully selected and launched two secure and reliable payment methods—PayPal and credit cards (UnionPay not supported temporarily)—based on the brand's service positioning and user payment habits. These methods cover payment needs in various scenarios, allowing you to purchase your favorite apparel without worrying about cumbersome payment processes or fund security issues, and complete transactions easily.​
    I. PayPal Payment​
    As a leading global third-party payment platform, PayPal, with its internationalization, security, and convenience, has become an important payment option provided by Mudancasp for global users. It is particularly suitable for cross-border shopping scenarios—whether domestic users purchase products to be shipped abroad or international users buy directly, they can complete payments smoothly through PayPal. This effectively solves problems such as currency conversion and complex processes in cross-border payments.​
    (1) Payment Process​
    When you select your favorite products (such as a cotton tank top, a utility jacket, or a set of modal pajamas) on Mudancasp's official website (www.mudancasp.com), add them to your shopping cart, and enter the "Checkout" page, select "PayPal Payment" in the "Payment Method" option and click the "Confirm Payment" button. The system will automatically redirect to PayPal's official login page. You need to enter your PayPal account (usually your registered email) and password to log in. After logging in, the page will display the total order amount (including product price and shipping fee, excluding additional fees such as destination customs duties). Please carefully verify that the order information (product name, specifications, quantity, amount) is correct, then select the payment method bound to your PayPal account (such as a linked bank card, account balance, or PayPal Credit). After confirming the payment, the system will provide real-time feedback on the payment result.​
    • If the payment is successful, you will immediately receive a payment confirmation email from PayPal. At the same time, Mudancasp will send order confirmation information to the email address you provided, including key details such as the order number and payment time;​
    • If the payment fails, the page will display the specific reason for the failure (such as insufficient account balance, expired bank card information, or network delay). You can adjust according to the prompt (such as recharging the account, updating bank card information, or checking the network) and try to pay again to avoid duplicate deductions caused by repeated submissions.​
    (2) Payment Advantages​
    1. Security Guarantee: During the payment process, you do not need to provide sensitive information such as bank card numbers or passwords to Mudancasp. You only need to complete the operation through your PayPal account, which effectively isolates the risk of personal payment information leakage. At the same time, PayPal has a comprehensive transaction protection mechanism. If you encounter issues such as undelivered orders or received products that do not match the description, you can file a dispute claim on the PayPal platform, and the platform will assist you in safeguarding your legitimate rights and interests, reducing shopping risks.​
    1. Multi-Currency Adaptability: It supports a variety of mainstream global currencies (such as USD, EUR, GBP, CNY, etc.). The system will automatically complete the conversion according to PayPal's real-time exchange rate based on your payment currency. There is no need for you to calculate the exchange rate manually or perform additional currency switching operations, avoiding payment amount deviations caused by exchange rate calculation errors.​
    1. Simple Process: Users familiar with PayPal operations can complete the entire payment process within 1-2 minutes without jumping through multiple pages or filling in complex information. Even for first-time users, they can quickly complete the operation according to the guidance steps on the PayPal page, reducing the learning cost.​
    (3) Precautions​
    1. Account Status Check: Before making a payment, ensure that your PayPal account is in a normal state (no freezing, restrictions, arrears, etc.) and that the payment method bound to the account has sufficient balance or credit limit to cover the order amount, to avoid payment failure due to account issues. If there is an abnormality in your PayPal account, you can first resolve it through PayPal's official channels (such as contacting PayPal customer service to unfreeze the account) before attempting to pay again.​
    1. Network and Payment Result Confirmation: Maintain a stable network during the payment process. If you encounter slow page redirection or prolonged non-display of payment results, do not repeatedly click the "Confirm Payment" button. You can first log in to your PayPal account and check the payment status of the current order in "Transaction History". If it shows "Completed" but the Mudancasp order still shows "Pending Payment", you can wait 5-10 minutes and refresh the page, and the system will synchronize the payment status. If the status is still not updated, you can call Mudancasp's official phone number +86-15689686654 (working hours: Monday to Sunday, 9:00-21:00) for consultation, or send an email to customer@mudancasp.com with the PayPal transaction ID and Mudancasp order number, and we will assist in verifying and synchronizing the status.​
    1. Cross-Border Payment Description: If you make a cross-border payment through PayPal (such as using a CNY account to pay for a USD order), PayPal may charge a small currency conversion fee (the specific rate is subject to PayPal's official announcement). This fee is charged by PayPal and has no connection with Mudancasp. It is recommended that you check PayPal's fee description before making the payment to understand the relevant costs.​
    II. Credit Card Payment​
    Credit card payment is another core payment method provided by Mudancasp for users. It supports mainstream global credit card brands (such as Visa, MasterCard, American Express, Discover, etc.; UnionPay not supported temporarily). It is suitable for users who own credit cards and are accustomed to credit consumption. It is particularly ideal for reducing the pressure of immediate payment through the credit card installment function when purchasing high-priced products (such as wool-blend jackets or multiple apparel items purchased together) (specific installment policies are subject to the regulations of your credit card issuer).​
    (1) Payment Process​
    After selecting products on Mudancasp's official website and entering the checkout page, select the "Credit Card Payment" option. The system will redirect to a secure payment page encrypted with SSL (the page will display a "security lock" icon to ensure encrypted protection during information transmission). You need to fill in the following information in sequence according to the on-screen prompts:​
    1. Credit card number (must match the number on the card, no spaces or symbols);​
    1. Cardholder name (must be exactly the same as the name on the credit card; English names must be filled in according to the spelling format on the card, distinguishing between uppercase and lowercase letters and spaces);​
    1. Credit card expiration date (fill in according to the "MM/YY" format. For example, if the card is marked "12/26", fill in "1226" or "12/26", depending on the page prompt);​
    1. CVV security code (the 3-digit number behind the signature strip on the back of the credit card; some American Express cards have a 4-digit number on the front);​
    1. Some credit cards require secondary verification by the card issuer (such as SMS verification code or dynamic password; the verification code will be sent to the mobile phone number registered with your credit card).​
    After filling in the information, carefully verify that the order amount and credit card information are correct, then click the "Submit Payment" button. The system will conduct real-time information verification and deduction requests with your credit card issuer.​
    • If the verification is passed and the deduction is successful, the page will display "Payment Successful" and redirect back to Mudancasp's order confirmation page. At the same time, you will receive a consumption SMS reminder from the card issuer;​
    • If the verification fails (such as incorrect card number, wrong expiration date, incorrect CVV code, insufficient credit card limit, or failed secondary verification), the page will clearly display the reason for the failure. You can correct the information according to the prompt and submit the payment again to avoid multiple failed attempts due to incorrect information.​
    (2) Payment Advantages​
    1. Information Security Encryption: Mudancasp uses internationally accepted SSL 256-bit encryption technology to protect information transmission during credit card payments. All credit card information you fill in is transmitted through an encrypted channel, effectively preventing information from being illegally intercepted or tampered with. At the same time, we do not store your complete credit card information, but only temporarily obtain it for transaction verification during the payment process. The temporary data is immediately cleared after the transaction is completed, further ensuring the security of payment information.​
    1. Flexible Installment Options: If your credit card issuer supports installment payments (such as some Visa and MasterCard types), you can select the number of installments (such as 3, 6, or 12 installments) according to the on-screen prompts during payment. The system will automatically calculate the monthly repayment amount and handling fee (the specific rate is subject to the card issuer's policy), reducing your immediate payment pressure. This is particularly suitable for purchasing multiple apparel items (such as buying shorts, leggings, and a tank top at the same time).​
    1. Global Convenience: It supports mainstream credit cards issued in most countries and regions around the world. Whether you use a domestic credit card in China or an overseas credit card abroad, you can complete the payment smoothly without needing to activate additional cross-border payment functions (some card issuers may require advance activation; it is recommended that you consult the card issuer before making the payment), adapting to the shopping needs of international users.​
    (3) Precautions​
    1. Standard for Information Filling: Ensure that the credit card information you fill in is exactly the same as that on the card, especially the cardholder name (the case and spaces of English names must be strictly matched), expiration date, and CVV code. Incorrect information will directly lead to payment failure. For example, if the name on the card is "JOHN DOE", do not fill it in as "John Doe" or "JOHNDOE"; it must be in the exact same format as on the card.​
    1. Limit and Risk Control Reminder: If your credit card has a single transaction limit or daily consumption limit and the order amount exceeds the limit, the payment will not be successful. You can contact the card issuer to adjust the limit before attempting to pay again. Some card issuers may conduct risk control interception for overseas consumption or large-amount consumption. If you encounter "payment rejected" with an unknown reason, you can first contact the card issuer to confirm whether it is caused by risk control, and then try to pay again after the restriction is lifted.​
    1. Refund and Arrival Time: If you need to apply for a refund after successful payment (such as canceling an order or returning a product), the refund amount will be returned to your credit card account via the original payment method. The refund arrival time is subject to the card issuer's processing cycle, usually 3-15 working days (processing efficiency varies among different banks and may be delayed during holidays). If you have not received the refund more than 15 working days after applying for it, you can call Mudancasp's official phone number +86-15689686654 and provide the order number and refund application time, and we will inquire about the refund progress for you. You can also send an email to customer@mudancasp.com with a screenshot of the order and an explanation that the refund has not arrived, and we will assist you in communicating with the payment channel to confirm the refund status.​
    1. Abnormal Issue Handling: If you encounter abnormal situations such as "unable to open the payment page", "not receiving the verification code", or "order still showing unpaid after deduction" during the payment process, stop the operation immediately to avoid duplicate payments. You can first check the network connection (switch to a stable network and try again) and confirm whether the mobile phone number registered with the credit card can receive SMS normally (if the mobile phone number has been changed, you need to update the registered information with the card issuer first). If the problem persists, you can call +86-15689686654 to contact us, provide the order number, credit card brand, payment time, and other information. Customer service staff will assist you in checking the transaction status and troubleshooting the cause of the problem (such as whether it is a system delay or a temporary failure of the payment channel) to ensure the security of your funds.​
    III. Payment Security and Transaction Protection​
    To ensure the security of every payment you make, Shishou Laicai E-Commerce Co., Ltd. has established a comprehensive protection system from multiple aspects including technology, system, and service, providing dual security protection for PayPal and credit card payments.​
    (1) Technical Security Protection​
    1. Real-Time Risk Control Monitoring: Our transaction system conducts real-time risk identification for every payment, analyzing transaction behaviors through intelligent algorithms (such as multiple attempts to use different payment methods from the same IP address in a short period, significant discrepancies between the order amount and the user's usual consumption habits, or payment for domestic orders from an overseas IP address). If a high-risk transaction is identified, the system will temporarily block it and trigger manual review. Review staff will verify the transaction information with you via phone (+86-15689686654) (such as confirming whether the operation is performed by you personally and the category of the purchased product), and only allow the payment after confirmation, effectively preventing risks such as fraudulent use and malicious payments.​
    1. Encrypted Information Storage: In addition to SSL encryption for credit card payments, all order information related to payments (such as payment time and transaction ID) is stored using encrypted storage technology on servers that meet national information security level protection standards. Only authorized personnel in specific positions can access the information when performing their job duties, and all access operations are recorded throughout the process for easy traceability, preventing information leakage or tampering.​
    (2) Transparent Transaction Information​
    Before you select a payment method and submit the payment, the page will clearly display the detailed breakdown of the order amount, including product unit price, quantity, total amount, and shipping fee (if applicable), with no hidden fees (such as handling fees or service fees), ensuring that you are fully informed of the payment amount. After successful payment, you can view the complete order and payment records in "Personal Center - My Orders", including information such as payment method, transaction ID, and payment time. You can view and save them at any time as transaction certificates.​
    (3) Quick Response to Issues​
    If you encounter any issues during the payment process (such as payment failure, duplicate deduction, or delayed refund), in addition to contacting us via phone and email, you can also view the Frequently Asked Questions (FAQ) in the "Help Center - Payment Issues" section on Mudancasp's official website to obtain practical information such as troubleshooting for payment failures and explanations of the refund process. We promise to give priority to handling consultations and feedback related to payments, with real-time responses to phone consultations and replies to email consultations within 24 working hours, ensuring that your issues are resolved in the shortest possible time without affecting your shopping experience.​
    IV. Other Instructions​
    1. Payment Timeliness and Order Activation: After completing the payment via PayPal or credit card, the system will confirm the payment status in real time. If the payment is successful, the order will immediately enter the "Pending Shipment" status, and the warehouse will arrange stock preparation within 1-3 working days. If the order still shows "Pending Payment" for a long time (more than 30 minutes) after payment, please contact us promptly to verify, to avoid the order being automatically canceled due to system delay (unpaid orders will be automatically canceled after 24 hours to release inventory).​
    1. Currency and Exchange Rate Description: The default display currency on Mudancasp's official website is CNY. If you select a non-CNY currency for payment via PayPal, the exchange rate is subject to the real-time exchange rate published by PayPal. If you use an overseas credit card to pay for a CNY order, the card issuer may charge a cross-border transaction fee (the specific fee is subject to the card issuer's regulations). This fee is charged by the card issuer and has no connection with Mudancasp. It is recommended that you consult the card issuer to understand the relevant costs before making the payment.​
    1. Policy Adjustment Notification: If Mudancasp adjusts its payment methods in the future (such as adding new payment methods, changing the payment process, or adjusting the supported credit card brands), we will publish a notice in advance in the "Help Center - Payment Methods" section on the official website, indicating the adjustment time and specific content to ensure that you are promptly informed of the changes. If you have questions about the payment process after the policy adjustment, you can consult us through the above contact methods, and we will provide the latest operation guidelines.​
    Mudancasp and Shishou Laicai E-Commerce Co., Ltd. have always believed that high-quality payment services are not only a tool for completing transactions but also an important part of enhancing the user shopping experience. We have chosen PayPal and credit cards as the core payment methods not only because of our recognition of the security and convenience of these two payment methods but also to better adapt to the payment habits of global users, especially to meet the needs of cross-border shopping scenarios. In the future, we will continue to pay attention to the technological development of the payment industry and changes in user needs, continuously optimize the payment process and improve the security level, so that every time you pay for purchasing tank tops, jackets, shorts, leggings, or pajamas, you can feel secure and convenient.